Yes. We offer a 30-day free trial for 20 keywords monitored, and then it bills $15.97 a month.
How do I cancel or ask for a refund?
Inside the members area there are several locations to cancel your account and stop the automatic month-to-month billing. If you need a refund just submit a help desk ticket also inside the members area and you will get a refund processed within 72 hours.
Do you provide receipts/invoices with VAT info?
Yes. We provide receipt/invoices. You can add your VAT info in the members area by editing your “profile” and adding that info which will then be displayed on your receipt/invoice.
Do you have multiple member team login?
No. But we do provide a JSON API for results so you could use that to give other team members access to the data.
Do you accept PayPal?
Yes!
Which sites do you monitor?
The entire web plus social networks.
What is this charge on my credit card?
Your statement will reflect either “Surf Software” or “Surf Soft” in Wyoming. This is our parent brand name.